Send in and Save!

Send us your existing controller and save big. Pick your upgrades, order and mail it to us. It's that simple. Save on average over $50!

How To:

Step 1. Customize your Mail In controller on the customizers listed above. For xbox, hit mail in at bottom of the customizer to reduce the price. PS5 has its own separate send in customizer listed below. Be sure the controller is an OEM (Original) Xbox Series, PS5 or PS4 Controller.

Step 2: Box up your existing controller. Bonus points for extra padding.

Step 3. Ship your controller to 8521 East Coldwater, Davison Michigan 48423. Be sure to include a note with your order number.

Step 4. Wait and receive your new custom controller!

Cinch Pro PS5 Controller 600 - LOWER BUTTONS - Cinch Gaming

PS5 Mail In

Send in your existing PS5 controller to be customized!

PS5 Mail-In Customizer
Cinch Xbox Pro Controller 519 - Cinch Gaming

Xbox Mail In

At the bottom of this customizer, select "Mail In" to save over $50!

Xbox Mail-In Customizer

Controllers sent to us must be in 100% working condition and cleaned before sending.

Any damaged, excessively dirty, or old controllers will be refused for service and returned at the customer’s expense.

We will not be responsible for controllers received without any order information.

We will not be responsible for lost or stolen shipments. We suggest you get a tracking number when shipping to us.

You are required to pay for shipping both ways; you will not receive a label from us.

Send in controllers are not eligible for a refund, but are covered under a 30 day “limited” warranty.