Cinch Gaming reserves the right to change and/or update the terms, conditions, and notices under which the web site is offered. When we do, we will also revise the “last updated” date stamp at the top of the page. You are responsible for regularly reviewing these terms and conditions and your continued use of the website acknowledge your agreement.
LINKS TO THIRD PARTY SITES
The Cinch Gaming web site may contain links to other web sites (“Linked Sites”). The Linked Sites are not under the control of Cinch Gaming and Cinch Gaming is not responsible for the contents of any linked site, including without limitation any link contained in a linked site, or any changes or updates to a linked site. Cinch Gaming is providing these links to you only as a convenience, and the inclusion of any link does not imply endorsement by Cinch Gaming of the site or any association with its operators.
NO UNLAWFUL OR PROHIBITED USE
As a condition of your use of the Cinch Gaming web site, you warrant that you will not use our web site for any purpose that is unlawful or prohibited by these terms, conditions, and notices. You may not use the Cinch Gaming web site in any manner that could damage, disable, overburden, or impair the web site or interfere with any other party’s use and enjoyment of the Cinch Gaming Web Site. You may not obtain or attempt to obtain any materials or information through any means not intentionally made available or provided for through the Cinch Gaming Web Site.
The information, products, and services included in or available through the Cinch Gaming web sites may include inaccuracies or typographical errors. Changes are periodically added to the information herein. Cinch Gaming and/or its respective suppliers may make improvements and/or changes in the Cinch Gaming web sites at any time. Advice received via the Cinch Gaming web sites should not be relied upon for personal, medical, legal or financial decisions and you should consult an appropriate professional for specific advice tailored to your situation.
Cinch Gaming, and/or its respective suppliers make no representations about the suitability, reliability, availability, timeliness, and accuracy of the information, software, products, services and related graphics contained on the Cinch Gaming web sites for any purpose. All such information, software, products, services and related graphics are provided “as is” without warranty of any kind. Cinch Gaming and/or its respective suppliers hereby disclaim all warranties and conditions with regard to this information, software, products, services and related graphics, including all implied warranties and conditions of merchant ability, fitness for a particular purpose, title and non-infringement.
In no event shall Cinch Gaming and/or its suppliers be liable for any direct, indirect, punitive, incidental, special, consequential damages or any damages whatsoever including, without limitation, damages for loss of use, data, profits, bodily injury, or property damage arising out of or in any way connected with the use or performance of cinch gaming products. Cinch Gaming liability is limited to the value of the Cinch Gaming product purchased.
SERVICE CONTACT: http://www.cinchgaming.com/help
All new Cinch Gaming products come with a 30 day warranty. Controllers sent in via our “Make it a Cinch” service come with a 30 day “limited” warranty. The 30 day warranty covers any defects in materials or workmanship. The 30 day warranty does NOT cover user wear or damage to the controller. The 30 day warranty does NOT cover wear or damage to controller thumbsticks (including entire thumbstick module) or shells. The warranty does not cover return shipping although we will ship the controller back to you at our expense if the repair falls under our warranty. If the repair does not fall under our warranty you will be held responsible for return shipping fees concurrent with the Cinch Gaming website for your product. All warranty repair work is subject to a $20 labor and testing fee that is waived if it is discovered that the defect was due to materials or workmanship. The 30 day limited warranty covers any defects in materials or workmanship on rear buttons and trigger stops installed by Cinch Gaming. The 30 day warranties do NOT cover damage (due to liquid, dropping, throwing, and other carelessness, or damage to headset ports) to the controller of any kind. The 30 day limited warranty does NOT cover thumbstick (including entire thumbstick module) or trigger issues, or anything pre-existing on the user’s controller, cosmetic or mechanical. Any existing warranty will be VOID if the controller is opened for any reason by the user. The standard Cinch Gaming warranty may be extended for certain items by purchasing an extended warranty along with the purchase of the item. The extended warranty is not offered on all items. The extended warranty extends the 30 day warranty to a total of 6 months. The extended warranty is not in addition to the 30 day warranty but rather it replaces it. Cinch Gaming will service the controller and cover the shipping back to the customer. Items returned for warranty repair that are defective due to a reason other than materials or workmanship may not be eligible for repair or return shipping. Controllers received a month or more after submission will no longer be considered under warranty and will be subject to repair fees. International customs fees will not be refunded for any product returned for warranty or refund. Rush service is non-refundable.
All Cinch Gaming products may be returned for a refund for a period of 14 days after the item was received. Returns are subject to a 25% restocking fee and must be in the original condition in which the product was received. The 25% Restocking fee applies up to 6 weeks after the estimated build time. Any damaged or non-working returns are not eligible for a refund. Controllers returned with damaged headset ports are non-refundable and are not covered under warranty. Controllers returned with the void warranty label removed, punctured, or otherwise tampered with are not eligible for a return, refund, or warranty repair.
Please note: We do not refund any customs fees that may be applied to international shipping customers. Custom vinyl decals, Rush service, and shipping charges are non-refundable. “Make it a Cinch controllers” are not eligible for a refund but are still covered under a 30 day limited warranty. To process a return or refund you must first contact us at email@example.com.
All orders canceled within estimated built time and up to 6 weeks after are subject to a 25% restocking fee from the refund total.
Those items for shipment to countries outside of the U.S. may be subject to taxes, customs duties and fees levied by the destination country (“Import Fees”). The recipient of the shipment is the importer of record in the destination country and is responsible for all Import Fees.
To obtain details regarding the Actual Import Fees, or to obtain documentation or receipts in connection with customs clearance, you may contact the Designated Carrier specified in your shipment confirmation.
Cinch Gaming reserves the right, in its sole discretion, to terminate and/or restrict your access to any or all Cinch Gaming web sites and the related services or any portion thereof at any time, without notice. Cinch Gaming reserves the right, in its sole discretion, to terminate and/or restrict your access to any or all Cinch Gaming web sites and the related services or any portion thereof at any time, without notice.
What personally identifiable information is collected from you through the web site, how it is used and with whom it may be shared.
What choices are available to you regarding the use of your data.
The security procedures in place to protect the misuse of your information.
How you can correct any inaccuracies in the information.
WEBSITE INFORMATION COLLECTION, USE, AND SHARING
MOBILE APPLICATION INFORMATION COLLECTION, USE, AND SHARING
Cinch Gaming is the sole owner of information collected by the Cinch Gaming Mobile application. Cinch Gaming reserves the right to use, sell, rent, or share your statistical information gathered during use of the Cinch Gaming Mobile Application. Users of the Cinch Mobile application1 may not use information obtained through the Cinch Mobile application for any purpose other than for personal use. Cinch Gaming may share your statistical information with a third party outside of our organization.
Your Access to and Control Over Information
You may opt out of any future contacts from us at any time. You can do the following at any time by contacting us via the email address given on our website:
• See what data we have about you, if any.
• Change/correct any data we have about you.
• Have us delete any data we have about you.
• Express any concern you have about our use of your data.
We take precautions to protect your information. When you submit sensitive information via the website, your information is protected both online and offline. Wherever we collect sensitive information (such as credit card data), that information is encrypted and transmitted to us in a secure way. You can verify this by looking for a closed lock icon at the bottom of your web browser, or looking for “https” at the beginning of the address of the web page. While we use encryption to protect sensitive information transmitted online, we also protect your information offline. Only employees who need the information to perform a specific job (for example, billing or customer service) are granted access to personally identifiable information. The computers/servers in which we store personally identifiable information are kept in a secure environment. Updates
COPYRIGHT AND TRADEMARK NOTICES
All contents of the Cinch Gaming web sites are: Copyright © 2017 Cinch Gaming, and/or its suppliers, 32969 Hamilton Court, Suite G-200, Farmington Hills, MI 48334, U.S.A. All rights reserved.
Cinch Gaming, the Cinch Gaming logos, and/or other Cinch Gaming products referenced herein are either trademarks or registered trademarks of Cinch Gaming. The names of actual companies and products mentioned herein may be the trademarks of their respective owners. The example companies, organizations, products, people and events depicted herein are fictitious. No association with any real company, organization, product, person, or event is intended or should be inferred. Any rights not expressly granted herein are reserved.
By completing a purchase with Cinch Gaming (hereinafter referred to as "we," "our," or "Cinch Gaming"), you acknowledge and agree that your action constitutes a digital signature, and you hereby consent to the use of such digital signature for all transactional purposes. This digital signature shall have the same legal force and effect as a physical signature.
Your digital signature, along with the completion of the purchase, signifies your acceptance of the terms and conditions set forth herein, including but not limited to the payment, shipping, returns, and refund policies. Please review these terms and conditions carefully before finalizing your order.
You understand and acknowledge that this digital signature is binding and commits you to the obligations and responsibilities outlined in the terms and conditions. Cinch Gaming shall rely on this digital signature as evidence of your consent and agreement to these terms.
If you do not agree with any part of these terms and conditions, you are requested not to proceed with the purchase. Should you have any questions or concerns regarding the terms and conditions or any aspect of the purchase, please contact our customer support team before completing your order.
By providing your digital signature, you confirm that you are authorized to use the payment method for this transaction and that all information provided during the checkout process is accurate and complete. You agree to promptly update any changes to your payment or contact information to ensure a smooth and successful transaction.
Cinch Gaming reserves the right to update or modify these terms and conditions at any time without prior notice. It is your responsibility to review these terms periodically for any changes. Continued use of our services and completion of purchases following the posting of any changes to the terms and conditions will be deemed acceptance of those changes.
NOTICES AND PROCEDURE FOR MAKING CLAIMS OF COPYRIGHT INFRINGEMENT
Pursuant to Title 17, United States Code, Section 512(c)(2), notifications of claimed copyright infringement should be sent to the Service Provider’s Designated Agent. ALL INQUIRIES NOT RELEVANT TO THE FOLLOWING PROCEDURE WILL RECEIVE NO RESPONSE. See Notice and Procedure for Making Claims of Copyright Infringement.